Return Policies

Olmine Return & Refund Policy

At Olmine, we want you to love your purchase! If for any reason you’re not completely satisfied, we offer a simple and hassle-free return process.

15-Day No-Questions-Asked Return

You can return any product within 15 days of delivery — no questions asked.

• Items must be in their original condition and packaging.

• Please include your order number or proof of purchase when initiating a return.

Damaged or Broken Items

If your parcel arrives broken or damaged, we’ll arrange an immediate exchange at no extra cost.
Simply contact our support team within 48 hours of receiving your order and share clear photos of the damaged item and packaging.

Refund Timeline

• Once we receive your returned item, your refund will be processed within 7 days (1 week).

• Refunds will be issued to your original method of payment.

• You’ll receive an email confirmation once your refund has been completed.

How to Start a Return

To initiate a return or exchange, please contact our customer care team at:
📧 olminenaturals@gmail.com  or Call: +92 370 3136 769
Include your order number, reason for return, and photos if applicable.